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Complaint Types
The Customer Service application allows you to set up several different 'Complaint Types' in the system. The example below
illustrates Complaint Types for a water quality municipality:
On the other hand, suppose you in a completely different line of work, such as a Lake Authority.
In that case you configure your Complaint Types to your specific needs"
When you need to create a new complaint, you can select as many Complaint Types as you need from the list, to attach to the new Complaint:
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Customer Service Application

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