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New Customer Service Application
Limsolver is pleased to announce that a new Customer Service application has been made
available for purchase. The application, Lablite CS, is the newest product available from
LabLite LLC.
This product will empower your business to track customer concerns from 'cradle to grave'. Users
create 'Complaint' objects in the system:
When creating complaints, users can assign one or more 'Complaint Types' from a predetermined list.
Then they can assign unlimited 'Actions' to the 'Complaints':
Managing complaints and actions is easy. User can configure there own personal views of data.
Filtering is quick and easy:
Lablite CS offers several standard reports, including Work Orders and Customer Response Letters:
Reports can be generated and distributed via several means:
How is your current system for handling customer concerns? Does everything run smoothly, or are your walls
decked with so many sticky notes that you think the wallpaper is yellow? If your current system is holding
you back and you'd like to explore your options, please feel free to contact our offices at (888) 954-5483,
email us or simply click here
for more information.
If you are a Water Quality lab and are also in the market for a LIMS system, you'll be pleased to know that
the Customer Service program has been designed to seemlessly integrate with Lablite SQL, our premier LIMS
product. Many tasks can be automated between these two applications. For a Glance demonstration online, please
contact the sales department at (860) 354-8226.
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New Products
Customer Service
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